Cancellation Policy

Please understand that our business can only hold so many seats in the classroom. When you register, we guarentee that seat to you. When you cancel, we need time to fill that seat. 

  • 24 hour cancellation notice is required for BLS, CPR/First Aid, and CPR AED courses.

  • 7 day cancellation notice for ACLS and PALS courses for a refund.

  • Refunds will not be given if you sign up for the wrong class.

  • If after reading the course descriptions, you are unsure which class you need please call us at (505) 281-4110.

  • Proof of a current card is required for recertification courses. A current card is one that is not expired by more than 30 days. If your card is expired by more than thirty days you will not be accepted or refunded.

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